As the world’s fastest growing and most dynamic industry,
hospitality offers seemingly endless professional opportunities. The
School of Hospitality Leadership, located within the prestigious Richard
H. Driehaus College of Business, was established with the support of a $7.5
million gift from the Conrad N. Hilton Foundation. Beginning in the
autumn of 2010, the school began preparing students for leadership roles
within the hospitality field by providing them with a depth and breadth of
superior business education coupled with the appropriate hospitality industry
knowledge sets. In 2015, the School of Hospitality Leadership was named as the most recognized hospitality program in the state of Illinois.
The School of
Hospitality Leadership strategic planning efforts were used to shape the
school’s vision and values from the very beginning. Those efforts
maximized the use of advisory board members, industry leaders, university
alumni and academic professionals through focus groups to create a unique and
innovative program that will ultimately provide a comprehensive educational
experience preparing students for leadership opportunities of today and the
industry challenges of tomorrow.
The importance of hospitality is undeniable to
many nations and localities. It is the business of travel and tourism. The
industry has distinguished itself as the ‘Art of Pleasure’ and the ‘Science of
Pleasing’ to both the guest and those serving them. Hospitality is rooted in social engagement and
is in alignment within a university whose founding principles are focused on
the goodness and kindness to others.
Students aspiring toward leadership positions in
hospitality will enter a dynamic industry filled with endless opportunity,
benefits and reward. While there are clear attractions to working in the
industry — interacting with people, travel, the satisfaction of working in
service — understanding the unique challenges of serving people is critical to success
in a competitive environment. Today's hospitality leaders must deal with such
complex factors as globalization, sustainability, new business and financial
models and rapidly changing consumer demands.